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IntelliWare Systems, Inc. Case Study

 

Client Profile

IWS is a privately-owned company located in Fredericksburg, VA delivering business and technical consulting services to both government and commercial clients. The business is comprised of corporate management, systems engineers, solution architects, and supporting staff totaling more than thirty-five (35) employees. IWS was moving their corporate headquarters office, which required physical relocation of the supporting infrastructure including Microsoft Small Business Server running Exchange, multiple servers running Windows Server 2003 and 2008, ISP connectivity, firewalls, data storage, employee workstations, and printing solutions.

Challenge

IWS management was planning the relocation of their corporate headquarters office. In addition to the logistics of moving people, furniture, and processes - IWS was faced with moving corporate infrastructure systems including firewalls, switches/routers, servers, workstations, printers, and other IT components. Lastly, minimizing downtime and quick restoration of operational capabilities were IWS priorities.

Solution

Reveille Systems was contracted to provide the full breadth of systems analysis and engineering consulting services to the business. We partnered with the IWS management team to plan and coordinate the relocation of all IT infrastructure components and services. Key solution points include:

  • Planning, design, and coordination of new Internet service including site surveys, service connection, and integration of Internet service with network components
  • Systems analysis and design review of as-built infrastructure documentation, then performed the systems engineering services to prepare the 'to be' design documents and resulting relocation plan
  • Perform the disassembly, relocation, and installation of all infrastructure components and services over a weekend; minimized total downtime to 12 hours

 

Testimonial

“The support we received from Reveille Systems was exceptional. Their assistance in planning and coordinating the move, as well as, the depth of experience of the implementation team ensured a smooth transition. I would gladly recommend their services." – Allen Payne, Vice President of Operations, IWS

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